Referring Potential Clients to the Family Centre Our services are offered to people from all backgrounds - regardless of age, ability, nationality, race, sexual orientation or religion. Families who need help can approach us directly or they can be referred by a third party - such as a Voluntary or Statutory Agency, General Practitioner, Health or Social Worker, Probation Officer, Christian Organisation or Church. We also consider referrals of single and expectant mothers and, in exceptional circumstances, women with no children. Each referral is carefully assessed by our Care Panel who decide whether or not our facilities and resources are able to meet the particular needs of the parents and children. Eligibility Criteria Women and their children are eligible for our accommodation if they: are homeless need safe accommodation due to risk of domestic violence/abuse need support due to learning difficulties need support with their parenting skills are a vulnerable young person meet the requirements of our referral process agree to the terms and conditions of the licence agreement recognise that they need support We accept women from the age of 16 Girls with their mothers boys up to the age of 10, with their mothers (we will consider boys up to the age of 12 on an individual basis) We are unable to accept: Pets Boys over the age of 12 Women who are using non-prescribed substances* Women who are on a methadone programme* Women who are dependent upon alcohol* * these clients may be eligible for our Recovery Support Download a referral form (150k) Information about Good News Family Care is available in Chinese, Czech, German and Polish as well as English. We hope to add more languages in the future Translate this page Czech Deutsche Polski Adobe Reader required for all documents - download it free here